Terms and Conditions & Terms of Use for Jader App

 

Terms of Use – Jader App

Introduction

Welcome to the Jader App! We provide a platform that connects service providers and customers, making it easier for both parties to access and complete services. By using the app, you agree to comply with this Terms of Use policy, which is subject to all applicable laws, regulations, and legal disputes in the Kingdom of Saudi Arabia. Jader reserves the right to modify this agreement at any time, and it will be binding on all parties once the update is announced on the website or through any other means.

Definitions

  • App: Refers to the Jader platform managed by Asma Ahmed Mohammed Al-Ghamdi Information Technology Establishment.

  • Service Provider: A person or entity that provides services through the app.

  • Customer: A person who uses the app to request services from providers.

  • User: Includes all parties using the app, whether customers or service providers.

Terms of Use

  • The user must be at least 18 years old or have legal guardian approval or legal authorization to engage in commerce and contract.

  • Accurate and correct information must be provided during registration.

  • The app may not be used for any illegal purposes or in violation of applicable laws.

  • It is prohibited to publish offensive, illegal, or rights-infringing content on the app. The user is solely responsible before the relevant authorities for any violation, and the app bears no responsibility.

Account Creation

  • Service providers and customers are required to create a personal account to use the app.

  • Account information must not be shared with others.

  • Users are responsible for all activities related to their account.

  • The user is solely responsible for any criminal liability due to incorrect data during account creation.

App Role

  • The app acts solely as a mediator between service providers and customers and is not directly responsible for the quality of services.

  • All agreements and contracts between service providers and customers are under their full responsibility.

Payments and Fees

  • The app has the right to charge service fees for transactions completed through it.

  • Available payment methods are determined according to app policies, such as prepaid, cash on delivery, or electronic payment.

  • Users are responsible for adhering to the agreed-upon payment terms and fees.

  • Service fees are subject to VAT regulations.

  • The app is not responsible for any damages resulting from misuse of payment methods or accessing untrusted payment platforms.

  • The app is not responsible for the user’s use of hacked or stolen bank information; responsibility lies with the user.

Intellectual Property Rights

  • All rights related to the content, trademarks, and logos of the app are reserved for Asma Ahmed Mohammed Al-Ghamdi Information Technology Establishment.

  • Use of any content without prior written permission is prohibited.

Privacy

  • User data will not be shared except upon official request from the competent authorities in Saudi Arabia, in compliance with applicable laws.

Limitation of Liability

  • The app does not guarantee the absence of technical errors or temporary outages. If the user is affected by service interruption for technical reasons, the app bears no liability, and no compensation claims may be made.

  • The app is not responsible for any disputes between customers and service providers. Judicial authorities are the appropriate venue for resolving such disputes.

Cancellation and Refund

  • Cancellation and refund policies vary based on the service provided and are determined by the service provider in accordance with local laws.

Modifications

  • The app reserves the right to modify or update the Terms of Use at any time. Users will be notified of any material changes.

Account Termination

  • The app reserves the right to terminate any user account that violates the terms or uses the app illegally.

Contact Us

For inquiries or complaints, please contact us at:

Your use of the app signifies your agreement to all the terms outlined above.

Terms and Conditions and Usage Policy for the Jader App

Introduction

Welcome to the Jader App, the platform that connects celebration service providers with clients in a safe and efficient manner. Please read this document carefully, as it contains the terms and conditions and usage policy governing the use of the app. By using the app, you agree to be bound by this usage policy, which is subject to all applicable laws, regulations, and legal provisions in the Kingdom of Saudi Arabia. Jader reserves the right to amend this agreement at any time, and such modifications will be binding on all parties once announced on the website or through any other means.

Definitions

  • App: The Jader platform, managed by Asmaa Ahmed Mohammed Al-Ghamdi Information Technology Establishment.

  • Service Provider: An individual or entity offering services through the app.

  • Client: An individual using the app to request services from providers.

  • User: All parties using the app, whether clients or service providers.

Registration and Account Use Terms

  • The user must be at least 18 years old or have approval from a legal guardian.

  • The user must provide accurate and complete information when creating an account.

  • The user is responsible for maintaining the confidentiality of login information and not sharing it with others.

  • The app has the right to suspend or terminate any account that violates the terms or provides false information.

App’s Role

  • The app serves as an intermediary to connect service providers and clients and bears no responsibility for the quality or execution of services.

  • All agreements between clients and providers are under their direct responsibility.

Services and Payments

  • Clients can browse services and choose the most suitable option, in compliance with the app’s payment policies.

  • Transaction fees are determined as stated within the app.

  • Additional fees may apply to certain services such as installment payments or late cancellations.

  • Service fees are subject to VAT regulations.

  • The app is not responsible for any damages resulting from user manipulation of payment methods or use of untrusted payment platforms.

  • The app is not liable for the use of hacked or stolen banking information. Responsibility lies with the party involved in such actions.

General User Obligations

  • The app must not be used for illegal purposes or to post offensive or unlawful content.

  • Manipulation of service provider ratings or submitting false information about them is prohibited.

  • The user bears full responsibility for any actions performed using their account.

  • The user is fully accountable before relevant authorities for any such violations, and the app bears no liability.

Cancellation and Refund Policy

  • Clients or service providers may cancel services prior to execution in accordance with each provider’s cancellation terms.

  • If the provider cancels after confirmation, the client will receive a full refund.

  • The app bears no responsibility if either party fails to fulfill the agreement, but will facilitate communication to resolve disputes.

Intellectual Property Rights

  • All rights to content, design, and logos within the app are reserved for Asmaa Ahmed Mohammed Al-Ghamdi Information Technology Establishment.

  • Copying, modifying, or distributing any content without prior written permission is prohibited.

Privacy and Data Protection

  • We are committed to protecting user privacy. Personal data will be used in accordance with the app’s privacy policy.

  • User data will only be shared upon an official request from the relevant authorities in the Kingdom of Saudi Arabia, in compliance with applicable legal obligations.

Limitation of Liability

  • The app is not liable for any damages or losses resulting from misuse of the app or services provided by third parties.

  • The app does not guarantee it is free from technical errors or temporary interruptions.

Amendments to Terms and Conditions

  • The app reserves the right to amend this document at any time.

  • Users will be notified of any significant changes via the app or email.

  • Continued use of the app after changes indicates acceptance of the new terms.

Account Termination

  • The app reserves the right to suspend or terminate any user account for violating terms or misuse of the app.

  • Users may request account closure at any time.

Contact and Complaints

For inquiries or complaints, you may contact us via:

By using the app, you acknowledge that you have read and agreed to these terms and conditions and usage policy.

 

Terms and Conditions and Usage Policy for Jader Platform – Service Providers

Introduction

Welcome to the Jader App! We strive to provide a reliable and secure platform that allows you, as a celebration service provider, to showcase your services to clients with ease. By using the app, you acknowledge and agree to be bound by the following terms and conditions.

Definitions

  • App: The Jader platform, managed by Asmaa Ahmed Mohammed Al-Ghamdi Information Technology Establishment.

  • Service Provider: The individual or entity offering services to clients via the app.

  • Client: A user who requests services from providers through the app.

  • App Administration: The entity responsible for managing and supervising the operation of the app, providing technical support and related services.

Registration Requirements

  • The service provider must be legally registered to offer services and must provide supporting documents such as a commercial registration, freelance certificate, national ID, or required license.

  • Service providers must provide accurate and complete information upon registration, including:

    • Full name / Company name

    • Mobile number and email address

    • Commercial registration or freelance certificate

    • Type of services offered

  • The service provider is responsible for regularly updating their information to ensure accuracy.

Service Provider Responsibilities

  • Deliver services with high quality as agreed upon with the client.

  • Adhere to scheduled service times and inform the client in case of any delays.

  • Refrain from offering services that violate local laws or customs.

  • All services must comply with Islamic Shariah; any services in violation are strictly prohibited.

  • Maintain the confidentiality of client data and refrain from using it for any purpose beyond the agreed service.

  • Avoid any unethical or illegal behavior that could harm the app’s reputation or endanger clients.

  • The service provider is responsible for VAT payments, which will be directly deducted from service fees. A VAT invoice will be provided.

  • In case of any policy violations, the app has the right to suspend the account temporarily or permanently. Clients retain the right to pursue legal action through competent authorities.

Pricing and Payments

  • The service provider must disclose all service-related costs prior to order confirmation.

  • The app deducts a 20% commission from each successful transaction.

  • Earnings are transferred to the provider’s registered bank account after commission deduction, according to the app’s scheduled payout cycle.

  • The service provider bears any banking or tax fees related to transfers.

  • All service prices and payments are subject to VAT regulations in the Kingdom of Saudi Arabia.

Cancellation and Refund Policy

  • If the client cancels before service execution, the app’s cancellation policy applies.

  • If the service provider cannot perform the service for any reason, they must inform both the client and the app at least 3 days before the scheduled booking date and provide justification.

  • If a client files a complaint, the app’s administration will investigate. If a violation is confirmed, a refund may be issued to the client.

Performance Evaluation

  • Clients have the right to rate the services provided through the app.

  • The provider is responsible for maintaining a positive rating by offering high-quality service.

  • The app reserves the right to review, modify, or suspend the provider’s account in case of repeated negative ratings or complaints.

Legal Obligations

  • The service provider is solely responsible for compliance with local laws and regulations relevant to the services offered.

  • The provider acknowledges that the app serves only as a facilitator and holds no legal responsibility for services provided to clients.

  • In case of a dispute with a client, the provider is required to cooperate with the app administration to resolve the matter amicably.

Intellectual Property Rights

  • The app has the right to use trademarks or images submitted by the provider for promotional and marketing purposes. Agreeing to the usage policy constitutes consent to this right.

  • The service provider is responsible for ensuring that any materials (e.g., images, texts) submitted to the app do not infringe upon any third-party intellectual property rights.

Privacy and Data Protection

  • The service provider must not share client information with third parties.

  • The provider agrees to use client data only for delivering the agreed service.

  • Direct communication with clients outside the app is prohibited unless explicitly authorized by the app.

Limitation of Liability

  • The app is not responsible for any damages or losses resulting from services delivered by the provider.

  • The app reserves the right to suspend or terminate a provider’s account in the event of policy violations.

Account Termination

  • The service provider may request to terminate their account by notifying the app administration in advance.

  • The app reserves the right to suspend or cancel the provider’s account in the following cases:

    • Violation of terms and conditions

    • Repeated low-quality service delivery

    • Manipulation or fraud within the app

Amendments to Terms and Conditions

  • The app administration may amend this document at any time.

  • Providers will be notified of changes via email or through the app.

  • Continued use of the app after amendments implies acceptance of the new terms.

Contact and Technical Support

For inquiries or complaints, you may contact us via:

By using the app as a service provider, you agree to comply with all the terms, conditions, and policies stated above.